TIP: If you are not sure which carrier is compatible with your device, please restart your device and watch the screen. In some devices, the carrier name or logo will display while the device is turning on. If you need additional help please call us at 1-888-634-2755.
Please Call 1-888-634-2755 for more information
Congratulations! Your phone is eligible for our Bring Your Own Phone Program.
CURRENT PHONE ACTIVE?
Is the phone you're trying to bring to Claro Enterprise Solutions Currently active?
Bring Your Own Phone Eligibility
The serial number you entered is already registered with Straight Talk. Please call our Customer Care Center at 1-855-222-CELL (2355) and we will gladly assist you.
The serial number you entered is already registered with Total Wireless. Please call our Customer Care Center at 1-866-663-3633 and we will gladly assist you.
The serial number you entered is already registered with Simple Mobile. Please call our Customer Care Center at 1-877-878-7908 and we will gladly assist you.
The serial number you entered is already registered with Tracfone. Please call our Customer Care Center at 1-800-867-7183 and we will gladly assist you.
The serial number you entered is already registered with Telcel. Please call our Customer Care Center at 1-800-220-9518 and we will gladly assist you.
The serial number you entered is already registered with Page Plus. Please call our Customer Care Center at 800) 550-2436 and we will gladly assist you.
The serial number you entered is already registered with Walmart Family Mobile. Please call our Customer Care Center at 1-877-440-9758 and we will gladly assist you.
The serial number you entered is already registered with Safe Link. Please call our Customer Care Center at 1-800-378-1684 and we will gladly assist you.
The serial number you entered is already registered with Go Smart Mobile. Please call our Customer Care Center at 1-877-582-7788 and we will gladly assist you.
Unfortunately, your phone is not eligible for our Bring Your Own Phone program.
Please try a different AT&T, T-Mobile, Verizon and Sprint compatible phone or an unlocked GSM phone.
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Active Device Disclaimer Agreement
Click "AGREE" if you agree to bring your active phone number to Claro Enterprise Solutions.
Click "CANCEL" if you do not agree to transfer your active number to Claro Enterprise Solutions. If you prefer to get a new number, contact your current service provider to terminate service on the phone you want to bring to Claro Enterprise Solutions. (Your phone must be inactive to be given a new number.) After your current service has been terminated, return to this page, select that your phone is not currently active, and complete the registration and activation with us.
SIM POSESSION?
Do you still have the LTE SIM Card in the Device?
SIM POSESSION?
We're sorry. In order to participate in the BYOP Program, you will need the SIM card for this Device. If you don't have it,don't worry as you can purchase one of our phones.
ERROR
We didn't receive the response from the carrier yet. This may take up to 5 minutes. Please, try again in few moments. If this issue continues, please call 1-888-634-2755 for more information.
Tips on how to find your IMEI, MEID, or Serial Number
If you have an iPhone or iPad, go to Settings > General > About.
If you have an Android device, go to Settings > About Device (or About Phone) > Status. Some devices have an extra step: IMEI information.
For most phones, you can try removing the back cover and then looking for the IMEI, MEID, or Serial number. For some models, the number is located below the battery.
